Swiss Guarantee

We offer a comprehensive service for electric caddies purchased in Switzerland **:

-Repair time within 2 working days*.

-Extensive spare parts stock (also for older models)

-repair under ESD standard

-Software update (also for older models)

-Lubrication of moving parts

-Recalibrate the motors

-Winter service: From October to March (see back page).

-for over 28 years e-Caddy service

Warranty of products purchased in Switzerland:

2 years on caddy, battery and charger

Our promise to you:

We give everything to meet your expectations. To meet the 2 working days good coordination, know how and commitment are prerequisites that we have to offer.

Ask your trusted dealer about our service. We are sure that they will confirm our top service performance.

What can you do in the event of a defect...

1. refer to the operating instructions, there may be a handling error.

2.together with your specialist dealer, you rule out a possible handling error.

3.you carry out a fault diagnosis together with your specialist dealer.

4.you check the warranty period of the device to exclude any repair costs.

5.You send the defective device with a meaningful error description (how the error can be traced) and receipt in the original packaging or equivalent, well-padded packaging. Please note a special shipping for lithium batteries.

6. in case of any repair costs, you will receive a cost estimate.

* Delays may occur due to vacation, accident or spare parts shortage.

** No Swiss manufacturer or importer will honor the warranty of products purchased abroad e.g. Germany. Please take this into account when purchasing your next product.